Historias de clientes
Como equipes aumentam reservas diretas com a Visito
Veja como marcas de hospitalidade automatizam conversas, respondem mais rapido e convertem mais hospedes.
Departamento Studio Bar
Departamento Studio Bar revamps reservations with Visito's AI agents
Departamento Studio Bar in Mexico City was drowning in reservation messages across WhatsApp and Instagram. After implementing Visito's AI agents, they now automate over 80% of booking requests, saving hours every day. The team finally has time to focus on hosting great events instead of endless back-and-forth messages.
Blue Apple Beach
How Blue Apple Beach automated 70% of guest questions while maintaining personal service
Blue Apple Beach, a boutique hotel and beach club near Cartagena, faced overwhelming WhatsApp questions managed by a part-time staff member. With Visito integrated into Cloudbeds, they automated 70% of routine questions, delivered instant multilingual responses, and freed staff to focus on in-person hospitality.
The Farm Club
How The Farm Club streamlined member communication across multiple channels
The Farm Club, a family-run fitness venue in Cheshire with 170k+ Instagram followers, unified member communications across WhatsApp, Instagram, Facebook Messenger, and website chat using Visito's automation and unified inbox. The system filters routine inquiries automatically while routing complex requests to staff, eliminating the need to constantly monitor multiple platforms and allowing the team to focus on in-person member experiences.
Camino Palmero
How a small beach hotel in Colombia saved over 2,300 hours monthly with WhatsApp automation
Camino Palmero automated WhatsApp guest communication, saving 2,307 monthly hours while maintaining personal service and increasing direct bookings through seamless automation.
Bolerama
Learn how Bolerama scaled its bookings by using AI for smarter customer communications
Bolerama, a premier bowling center in Mexico City, automated over 90% of their 11,000 monthly customer messages across Instagram, Facebook Messenger, and WhatsApp using Visito's AI agents, saving 180 hours in the first 7 months of 2025 while enabling staff to focus on creating exceptional customer experiences and improving marketing campaign conversion rates.
Termales Los Volcanes
How Termales Los Volcanes saved 549 hours of manual customer service by automating over 90% of their guest communications
Termales Los Volcanes automated over 90% of guest communications using Visito, saving 549 hours across WhatsApp, Instagram, and Facebook Messenger channels.
Flow Hotels
How Flow Hotels saved 65+ staff hours monthly while boosting direct bookings across 3 Mexico City properties
Flow Hotels' three Mexico City properties were overwhelmed by WhatsApp messages. Visito's platform now handles 85% of guest communications, saves 65+ staff hours monthly, and consolidates all locations into one dashboard with intelligent escalation and direct booking capabilities.
La Valise
How La Valise automated over 90% of guest communications across multiple channels while maintaining boutique hotel service quality
La Valise, a luxury boutique hotel collection in Mexico, automated over 90% of guest inquiries across multiple channels using Visito's AI agents and Mirai integration, enabling their small reservation teams to focus on in-person hospitality while maintaining personalized service quality and improving booking conversion rates.
Hotel Singular
More bookings, 50X+ ROI: how Hotel Singular increased revenue with Visito
Hotel Singular, operating six properties in Mexico City, partnered with Visito to automate its booking responses via real-time pricing and availability in chat, AI-powered messaging, and multilingual voice capabilities. As a result, the hotel achieved a 95% automation rate, boosted direct bookings by 30%, realized over a 50× ROI within the first year, and saved more than 250 hours in booking-related inquiries
Conecta Glamping
How Conecta Glamping automated guest messaging with Visito AI
Conecta Glamping, an eco-retreat in Mexico with 140,000 Instagram followers, used Visito AI to automate over 95% of guest messages. By integrating with Cloudbeds, they offered real-time pricing, boosted direct bookings by 30%, and freed staff to focus on guest experience.
The Dreamer
How The Dreamer scaled WhatsApp messaging across 4 locations with over 90% automation
The Dreamer, a top-rated hostel brand in Colombia with four locations, was struggling with fragmented guest messaging across multiple platforms. By adopting Visito’s unified dashboard, they achieved over 90% WhatsApp automation, managing 30,000+ monthly messages while streamlining operations and maintaining authentic guest communication.
Playa Victoria
The challenge: Managing high volumes of guest messages with slow response times
Playa Victoria, a beachfront hotel with over 100 rooms, faced overwhelming guest inquiries across WhatsApp, Instagram, and social media, which slowed response times and led to lost bookings. By integrating Visito’s AI-powered platform with Cloudbeds, 74% of messages were automated, saving 233 staff hours in just eight months, boosting direct bookings, and delivering a 9× return on investment.