Automate guest support for your hotel

Visito instantly responds to guest questions, shows real-time rates and availability, and books rooms 24/7 on WhatsApp, Instagram, and your website

Start for free

Built to boost direct bookings and reduce front desk workload

Visito helps hotels respond instantly to guest questions, generate direct bookings, and deliver 5-star service

3x direct booking conversion

One inbox, for all channels

Available in 100+ languages

Cut support hours by 10x

Enhance guest experience

Real-time AI concierge

How hotels use Visito

Answer guest questions instantly

Handle questions about amenities, check-in times, restaurant hours, and local recommendations

Book rooms directly in chat

Show real-time availability and rates so guests can book instantly through chat, integrated with your PMS

Automate the entire guest journey

Send booking confirmations, check-in instructions, upsell services, and review requests

Get started in minutes

Start for free

Create your Visito account

Set up your AI agent and sources

Test and optimize your AI agent

Connect your messaging channels

Start automating conversations

Loop in your team when needed

Why hotels choose our Guest Messaging Software

Visito has completely changed the way we handle direct bookings. Guests get instant answers, and we no longer lose reservations because of slow responses. Visito also shares real-time prices and availability directly in chat to help guests make a decision. It’s the perfect balance of automation and personalized service.

Alex Gutierrez

General Manager, Hotel Singular

Visito with AI has been key for boosting our direct sales. What we love most is that it responds to inquiries instantly from our website and social media, always showing updated rates and availability. We can train and monitor it to ensure responses align with our service standards. Plus, the reporting and analytics make it really easy to measure results and adjust our commercial strategy on the go.

Karent Alcazar

Karent Alcazar , Flow Hotels

Visito has greatly changed the way we handle communication with our customers. Customers now not only receive a prompt and friendly response at any time, but they also have the possibility to get immediate information about accommodations and make their hotel reservations, which has been a great help for us. The customer service is excellent, and the integration was simple.

Margarita

General manager, Termales Los Volcanes

Visito helps us generate bookings on WhatsApp while we sleep. We’ve seen a huge increase in reservations while saving time and reducing costs. It's the perfect solution for hotels looking to automate without losing the human touch

María Heredia Osuna

Owner, Hotel Playa Victoria

Our team is very satisfied with Visito. Its responses are highly appropriate and feel much more natural compared to other chatbots we have tested, which is essential for us to maintain warmth and genuine connection with our clients. For this reason, we decided to implement it across all of our communication channels where integration is available, and so far we have not encountered any issues. From a technical perspective, the implementation was smooth and fast, and the Visito team remained in constant contact with us throughout the process

Oscar Avila

IT Director, La Valise

Visito has been a game-changer for Dreamer. Its reliable automation frees our teams to focus on what matters most, the daily guest experience. We love the unified Meta inbox, which keeps all guest interactions in one place so no question or comment ever goes unnoticed. The AI is truly intelligent, learning from our own data bank to provide smart, consistent responses that feel personal. It’s made our communication seamless and our service stronger.

Eric Hamblett

Hospitality Entrepreneur & Sales Leader, The Dreamer

Visito has helped us to increase conversions and provide a better customer experience, at the same time as improving the quality of a front desk job by dramatically reducing screen time and repetitive tasks

Portia Hart

Founder, Blue Apple Beach

At Bolerama Coyoacán, we're always looking for new ways to enhance the experience of our guests. That's why we integrated Visito as a support channel for customer service. With Visito, we can provide immediate answers to questions about schedules, packages, and events, as well as follow up with those looking to celebrate with us. This has allowed us to reduce wait times, streamline communication, and maintain consistent service, even outside of regular business hours. The results have been very positive: our guests feel better cared for, and our team can focus on what truly matters, making every visit a fun and memorable experience on the lanes.

Bea Aveces

Chief of Staff, Bolerama Coyoacán

Visito has made it easier for customers to connect with us for the first time through WhatsApp, providing quick and friendly responses to their questions when they want to book a stay at our hotel. It's a system that can understand, in most cases, the specific requests each person needs to be resolved. It delivers accurate and agile responses, using such a warm and natural tone that customers feel as if they're speaking with a real person. Since we started using Visito, our sales team has increased bookings by focusing on guests who truly want to visit and reserve, instead of spending valuable time answering repetitive questions from potential customers.

Ana Carolina

Commercial Manager, Camino Palmero

FAQs about Visito

What is a hotel guest messaging system?

A hotel guest messaging system lets you communicate with guests through channels like WhatsApp, Instagram, SMS, or your website chat. It helps automate replies, manage conversations, and improve guest engagement before, during, and after their stay.

Can I manage all chats in one dashboard?

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Yes. With Visito, all your guest conversations from WhatsApp, Instagram, Messenger, your website, and more flow into a single inbox. This makes it easy for your team to stay organized and respond faster—no app-switching required.

Can Visito help get more direct bookings?

Yes. By responding instantly and guiding guests through booking in real time, Visito reduces drop-off and dependence on third-party platforms. It turns messaging apps into direct booking channels, increasing conversions and lowering commission costs.

Can Visito connect with my hotel system?

Yes. Visito integrates with popular booking engines and Property Management Systems (PMS). Setup is simple, and most hotels are live in minutes without a tech team.