Visito AI reviews: what real businesses and teams are saying

Alex Gutierrez
Alex Gutierrez
General Manager, Hotel Singular
Visito has completely changed the way we handle direct bookings. Guests get instant answers, and we no longer lose reservations because of slow responses. Visito also shares real-time prices and availability directly in chat to help guests make a decision. It’s the perfect balance of automation and personalized service.
Karent Alcazar
Karent Alcazar
Karent Alcazar , Flow Hotels
Visito with AI has been key for boosting our direct sales. What we love most is that it responds to inquiries instantly from our website and social media, always showing updated rates and availability. We can train and monitor it to ensure responses align with our service standards. Plus, the reporting and analytics make it really easy to measure results and adjust our commercial strategy on the go.
Margarita
Margarita
General manager, Termales Los Volcanes
Visito has greatly changed the way we handle communication with our customers. Customers now not only receive a prompt and friendly response at any time, but they also have the possibility to get immediate information about accommodations and make their hotel reservations, which has been a great help for us. The customer service is excellent, and the integration was simple.
María Heredia Osuna
María Heredia Osuna
Owner, Hotel Playa Victoria
Visito helps us generate bookings on WhatsApp while we sleep. We’ve seen a huge increase in reservations while saving time and reducing costs. It's the perfect solution for hotels looking to automate without losing the human touch
Oscar Avila
Oscar Avila
IT Director, La Valise
Our team is very satisfied with Visito. Its responses are highly appropriate and feel much more natural compared to other chatbots we have tested, which is essential for us to maintain warmth and genuine connection with our clients. For this reason, we decided to implement it across all of our communication channels where integration is available, and so far we have not encountered any issues. From a technical perspective, the implementation was smooth and fast, and the Visito team remained in constant contact with us throughout the process
Eric Hamblett
Eric Hamblett
Hospitality Entrepreneur & Sales Leader, The Dreamer
Visito has been a game-changer for Dreamer. Its reliable automation frees our teams to focus on what matters most, the daily guest experience. We love the unified Meta inbox, which keeps all guest interactions in one place so no question or comment ever goes unnoticed. The AI is truly intelligent, learning from our own data bank to provide smart, consistent responses that feel personal. It’s made our communication seamless and our service stronger.
Portia Hart
Portia Hart
Founder, Blue Apple Beach
Visito has helped us to increase conversions and provide a better customer experience, at the same time as improving the quality of a front desk job by dramatically reducing screen time and repetitive tasks
Bea Aveces
Bea Aveces
Chief of Staff, Bolerama Coyoacán
At Bolerama Coyoacán, we're always looking for new ways to enhance the experience of our guests. That's why we integrated Visito as a support channel for customer service. With Visito, we can provide immediate answers to questions about schedules, packages, and events, as well as follow up with those looking to celebrate with us. This has allowed us to reduce wait times, streamline communication, and maintain consistent service, even outside of regular business hours. The results have been very positive: our guests feel better cared for, and our team can focus on what truly matters, making every visit a fun and memorable experience on the lanes.
Ana Carolina
Ana Carolina
Commercial Manager, Camino Palmero
Visito has made it easier for customers to connect with us for the first time through WhatsApp, providing quick and friendly responses to their questions when they want to book a stay at our hotel. It's a system that can understand, in most cases, the specific requests each person needs to be resolved. It delivers accurate and agile responses, using such a warm and natural tone that customers feel as if they're speaking with a real person. Since we started using Visito, our sales team has increased bookings by focusing on guests who truly want to visit and reserve, instead of spending valuable time answering repetitive questions from potential customers.
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