Autonomous AI agents
Answer customer questions and take configured actions.
respond.io
Available on Growth and higher plans
Visito
Core product, including a free website chat plan
Visito is the AI-native alternative to respond.io
Give your customers an AI agent that knows your business, checks live information, and helps them take the next step. Visito brings that experience to WhatsApp, Instagram, Messenger, and your website, with your team ready to take over.
Visito vs. respond.io, side by side
Based on public product information checked September 10, 2026. Features and usage allowances depend on the plan and integration.
Capability
respond.io
Visito
Autonomous AI agents
Answer customer questions and take configured actions.
Available on Growth and higher plans
Core product, including a free website chat plan
Your business knowledge
Ground replies in your own content and instructions.
Websites, documents, images, and agent instructions
Websites and text; documents and images on paid plans
Live business data
Retrieve current information during a conversation.
Integrations; custom AI HTTP actions on Advanced and Enterprise
Supported booking, commerce, and customer integrations
Human handoff
Let your staff handle requests that need their attention.
Team inboxes, routing, assignments, and internal comments
Shared inbox, custom handoff rules, and chat assignment
WhatsApp, Instagram, and Messenger
Supported messaging channels
Available from Starter
Website chat
Website chat widget
Available on Free and paid plans
Additional channels and calling
Broader coverage, including TikTok, Telegram, email, and calling
Focused on WhatsApp, Instagram, Messenger, and website chat
Automation setup
AI agent instructions, actions, and visual Workflows
Agent knowledge, connected capabilities, follow-ups, and handoff rules
Your business knowledge
Ground replies in your own content and instructions.
respond.io
Websites, documents, images, and agent instructions
Visito
Websites and text; documents and images on paid plans
Live business data
Retrieve current information during a conversation.
respond.io
Integrations; custom AI HTTP actions on Advanced and Enterprise
Visito
Supported booking, commerce, and customer integrations
Human handoff
Let your staff handle requests that need their attention.
respond.io
Team inboxes, routing, assignments, and internal comments
Visito
Shared inbox, custom handoff rules, and chat assignment
WhatsApp, Instagram, and Messenger
respond.io
Supported messaging channels
Visito
Available from Starter
Website chat
respond.io
Website chat widget
Visito
Available on Free and paid plans
Additional channels and calling
respond.io
Broader coverage, including TikTok, Telegram, email, and calling
Visito
Focused on WhatsApp, Instagram, Messenger, and website chat
Automation setup
respond.io
AI agent instructions, actions, and visual Workflows
Visito
Agent knowledge, connected capabilities, follow-ups, and handoff rules
Build around the questions your customers ask
A customer asks whether you have availability this weekend, which product suits their needs, or how to change a booking. Visito gives the agent your business information and the capabilities it needs to help. You can test its replies in the playground and define when a person should join.
respond.io also has autonomous agents that qualify leads, recommend products, and route conversations. Its platform combines those agents with a broad inbox and workflow toolkit. Visito is a strong fit when you want to organize your daily work around an agent answering customers and using the systems you already run.
Connect the answer to what is happening in your business
An availability answer needs current inventory. Visito’s Cloudbeds integration gives a hotel access to live room rates and availability during the conversation. Other supported integrations connect commerce, payment, and customer systems. The actions available depend on the connection and your plan; commerce and payments require Pro.
respond.io supports integrations and custom API calls from its AI agents on eligible plans. If you are comparing a ready-made Visito connection with a custom setup, test the whole request: what information comes back, what the agent can do with it, and how your team handles a failed action.
Give your team a clear way to step in
Some requests need a person who can approve an exception or resolve a sensitive problem. Visito lets you set handoff rules, assign conversations, and continue helping the customer from a shared inbox. Automatic follow-ups are available on Starter, alongside the messaging channels.
Teams that need TikTok, Telegram, email, or calling alongside their chats should weigh respond.io’s broader coverage. For a business serving customers through WhatsApp, Instagram, Messenger, and its website, Visito keeps the agent and team conversations together across that channel set.
Compare the plan your agent will need
Visito offers a free website chat plan with 100 monthly credits. The cards compare paid plans with AI agents and social messaging, using monthly billing in USD. Credits and monthly active contacts measure different things. Account for usage, integrations, and applicable WhatsApp fees when estimating the total.
Visito Starter
From $99USD per month
- 2,500 monthly credits and 5 users
- 2 businesses with shared inbox access
- AI replies and automatic follow-ups
- WhatsApp, Instagram, Messenger, and website chat
- Commerce, payments, marketing, and API access require Pro
respond.io Growth
From $199USD per month
- Starts with 1,000 monthly active contacts and 10 users
- AI agents, Workflows, and broadcasts
- API access and Zapier / Make integrations
- Additional contacts and AI usage can add charges
- Starter begins at $99 but excludes autonomous AI agents
Questions about switching to Visito
Check the fit for your channels, systems, and customer requests.
Does respond.io have AI agents?+
Yes. Both platforms offer autonomous AI agents.
respond.io offers agents with knowledge sources, instructions, actions, and human takeover. With Visito, you configure your business knowledge and supported capabilities, then test how the agent handles your customers’ requests. Compare the actual tasks and required integrations before choosing.
Why choose Visito as a respond.io alternative?+
Visito fits businesses that want an agent connected to their daily operations.
Choose Visito when your customers need answers from your business information or supported systems, and your main channels are WhatsApp, Instagram, Messenger, and website chat. Test a real availability question or product request, then check how the conversation reaches your team.
Can an AI agent use live business data on either platform?+
Yes, through supported integrations or configured actions.
Visito offers connections to booking, commerce, payment, and customer systems. respond.io’s AI HTTP action can retrieve data and perform external actions on Advanced, Enterprise, and selected legacy plans. Confirm the precise connection, permissions, and plan needed for your request.
Can I keep my WhatsApp number when switching?+
The setup depends on how your number is connected today.
Review the existing provider connection, Meta account ownership, and number eligibility before changing anything. Eligible WhatsApp Business app numbers can use Coexistence with Visito. An API number already connected to a provider needs the appropriate migration process. Confirm how history and templates will be handled before disconnecting it.
Can I try Visito before moving my messaging channels?+
Yes. Start with the free website chat plan.
Add your business information and test customer questions before connecting your live messaging channels. The Free plan includes 100 monthly credits. Use those tests to check answer quality and handoff behavior, then choose a paid plan for the channels and capabilities you need.
When should I consider respond.io?+
When broader channels, calling, or an established workflow setup matter most.
respond.io is worth evaluating if your team works across channels outside Visito’s current coverage or relies on complex routing and workflow configurations. Compare that setup effort with the business systems and customer tasks you want your agent to handle.
Try Visito with your own customer questions
Add your business information, test your agent, and see how it handles the conversations your team answers every day.