The AI booking agent for independent hotels

Guests message your hotel on WhatsApp, Instagram, Messenger, or your website. Visito replies in seconds, 24/7 and in 100+ languages, shares live room rates and availability, and books the room for you. Your team only steps in when needed.

Setup in minutes.

Boutique hotel pool and courtyard
Hi, can you help me book for this Thursday?

What Visito does

One AI agent connected to your live hotel data. It answers, books, charges, and follows up.

Automated support

Resolves 90%+ of guest questions on its own.

Parking, breakfast, late checkout, directions. Visito answers instantly on WhatsApp, Instagram, Messenger, and web chat, 24/7.

Live rates and availability

Real answers from your booking data.

Connected to your PMS or booking engine, Visito quotes real-time prices and availability. No outdated rates or slow responses.

Booking agent

Creates the booking and takes the payment.

Guest picks dates, Visito quotes the price, sends a secure payment link, and confirms the reservation in the same chat.

Guest engagement

Confirmation and check-in messages.

Synced with direct bookings and OTAs like Booking.com and Expedia. Guests arrive informed, and your front desk repeats itself less.

Review booster

More reviews where you want them.

After checkout, Visito asks guests for a review and links them straight to Google Maps, Tripadvisor, or your platform of choice.

One inbox

Every channel in a single workspace.

Watch the AI work in real time, jump into any conversation, hand it back when you're done.

Available on web, iOS, and Android. Unlimited users at no extra cost. Give access to the General Manager, owner, front desk receptionist, marketing team, and your other hard working staff.

How Visito works

Connect your hotel data, approve what the agent can say, then let it handle the booking conversations your team used to chase manually.

1

Connect your PMS and channels

Link your booking system plus WhatsApp, Instagram, Messenger, and web chat. No code, no developers.

2

Train it on your hotel

Visito learns your rooms, rates, policies, and tone from your website and documents. You approve what it can say.

3

It answers and books, 24/7

Guests get instant replies. Visito quotes live availability, sends a secure payment link, and confirms the reservation in the chat.

4

Your team handles exceptions

VIP requests, complaints, and anything unusual route to your staff with the full conversation attached.

See why hotel teams love Visito

Hotel and hospitality brands using messaging to drive more direct bookings.

Trusted by hotels in 20+ countries

Blue Apple Beach
Bora
Bosko
Breeze
Camino Palmero
Cannua Lodge
Castillete
Conecta
The Dreamer
Flow Suites
Hive
La Valisse
Maya Tulum
Hotel Singular
Tago
Termales Los Volcanes
The Anam
Town House

Visito has completely changed the way we handle direct bookings. Guests get instant answers, and we no longer lose reservations because of slow responses. Visito also shares real-time prices and availability directly in chat to help guests decide. It is the perfect balance of automation and personalized service.

Alex Gutierrez

Alex Gutierrez

General Manager, Hotel Singular

Visito with AI has been key for boosting our direct sales. We value that it responds instantly from our website and social channels, always showing updated rates and availability. We can train and monitor it so responses match our service standards. Reporting and analytics make it easy to measure results and adjust our commercial strategy quickly.

Karent Alcazar

Karent Alcazar

Operational Manager, Flow Hotels

Visito has greatly changed the way we communicate with customers. Guests now receive prompt and friendly responses at any time, and they can get immediate accommodation information and complete hotel reservations. Customer service is excellent, and integration was simple.

Margarita Duque

Margarita Duque

General Manager, Termales Los Volcanes

Visito helps us generate bookings on WhatsApp while we sleep. We have seen a major increase in reservations while saving time and reducing costs. It is the ideal solution for hotels that want to automate without losing the human touch.

María Heredia Osuna

María Heredia Osuna

Owner, Hotel Playa Victoria

Our team is very satisfied with Visito. Its responses are highly appropriate and feel much more natural than other chatbots we tested, which is essential to keep warmth and genuine connection with our clients. We implemented it across all available channels and have had no issues. From a technical perspective, implementation was smooth and fast, and the Visito team stayed in constant contact throughout the process.

Oscar Avila

Oscar Avila

IT Director, La Valise

Visito has been a game changer for Dreamer. Reliable automation frees our teams to focus on daily guest experience. We value the unified Meta inbox because it keeps all guest interactions in one place so no question goes unnoticed. The AI learns from our data and provides smart, consistent, and personal responses.

Eric Hamblett

Eric Hamblett

Hospitality Entrepreneur & Sales Leader, The Dreamer

Visito has helped us increase conversions and provide a better customer experience while improving front desk work by reducing screen time and repetitive tasks.

Portia Hart

Portia Hart

Founder, Blue Apple Beach

At Bolerama Coyoacán, we are always looking for new ways to improve the guest experience, so we integrated Visito as a customer service support channel. Visito gives immediate answers about schedules, packages, and events, and follows up with people planning celebrations. This reduced wait times, streamlined communication, and kept service consistent even outside business hours. Guests feel better supported, and our team can focus on making every visit fun and memorable.

Bea Aveces

Bea Aveces

Chief of Staff, Bolerama Coyoacán

Visito made it easier for customers to contact us through WhatsApp with fast and friendly answers when they want to book at our hotel. In most cases, it understands specific requests and resolves them with accurate and agile responses in a warm tone that feels human. Since we implemented Visito, our sales team increased bookings by focusing on guests ready to reserve instead of repetitive inquiries.

Ana Carolina

Ana Carolina

Commercial Manager, Camino Palmero

Frequently asked questions

Answers to common questions about setup, PMS coverage, handoff, languages, and pricing.

How long does setup take?+

Most hotels go live the same day. Connecting your PMS and channels takes minutes; training the agent on your content is the longest step.

Which PMS does Visito work with?+

Cloudbeds, Mews, SiteMinder, Little Hotelier, Guesty, HotelRunner, and Wix Hotels. Using something else? Book a demo and we'll check.

What happens when the AI can't answer?+

It hands the conversation to your team with the full history attached. Visito escalates instead of guessing, and only quotes rates that come from your PMS.

Does it speak my guests' languages?+

Yes. Visito detects the guest's language and replies in it, across 100+ languages.

How much does it cost?+

Every plan starts with a 7-day free trial, no long contracts. See the pricing page for details.

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