Integrations
Put your Google Sheets to work in customer conversations
Connect the spreadsheet your team already maintains. Your Visito agent uses that information to answer customer questions, and changes to the sheet sync automatically.
- Use your product catalog or service details in conversations
- Keep editing in Google Sheets as usual
Give your agent the details your customers ask for
Your team manages the information in Google Sheets. Visito uses it when answering questions.
Product details
- Use descriptions, dimensions, and other product details entered in your sheet.
Service information
- Help customers understand your packages using the information your team has recorded.
Automatic updates
- Edits to your connected sheet sync with Visito automatically.
A familiar place to edit
- Your team can maintain the spreadsheet as usual without copying every change into Visito.
How information reaches your agent
| In Google Sheets | In Visito | Sync |
|---|---|---|
| Product catalog | Your agent uses product information to answer questions. | Automatic |
| Service details | Your agent explains what each service or package includes. | Automatic |
| Edits to a connected sheet | Updated information becomes available to your agent. | Automatic |
Questions about Google Sheets and Visito
Connecting your spreadsheet and keeping the information current.
What can my agent use from a Google Sheet?
Your agent can use the information in your connected sheet to answer customer questions. For example, a furniture store could connect a catalog with product dimensions and available finishes.
What happens when my team edits the sheet?
Changes sync automatically with Visito, so the updated information becomes available to your agent. Your team can keep working in Google Sheets as usual.
Where do I connect Google Sheets?
Open Integrations in your Visito dashboard and select Google Sheets to connect your spreadsheet.
Connect the spreadsheet your team already uses
Open Integrations in your Visito dashboard and select Google Sheets to get started.