Google Sheets is now available in Visito
Connect Google Sheets to Visito so your agent can use your spreadsheet to answer customer questions. Changes to your sheet sync automatically.
You can now connect Google Sheets directly to Visito and give your agent access to the information your team already maintains in a spreadsheet. When someone asks a question, your agent can use that information to respond.
Changes to a connected sheet sync automatically with Visito. Your team can keep editing in Google Sheets as usual, and those updates become available to your agent.
Put your spreadsheets to work in customer conversations
A lot of useful business information lives in spreadsheets. You might have a product catalog with descriptions and prices, or a list of services with details that customers regularly ask about. Connecting that sheet gives your agent more information to work with when answering those questions.
For example, a furniture store could connect a catalog with product dimensions and available finishes. When a customer asks whether a table comes in walnut or how wide it is, the agent can use the details in the sheet to answer.
The same idea applies to a business that keeps its service packages in Google Sheets. Your agent can explain what each package includes using the information your team has entered.
Keep information current as your business changes
As you revise descriptions or add new offerings to your connected sheet, Visito updates automatically. This saves your team from copying those changes into Visito every time something changes.
You continue managing the information in Google Sheets, with your agent using it in customer conversations.
To get started, open Integrations in your Visito dashboard and select Google Sheets to connect your spreadsheet.
