How businesses use Visito to create better customer conversations
See how teams use Visito to automate customer conversations across messaging channels, improve response times, and turn more questions into customers.
La Valise
How Visito helped La Valise automate 90% of communications without losing their Michelin Key quality
La Valise connected Visito across WhatsApp, Instagram, and Messenger, automating over 90% of guest communications while preserving the personalized service behind its Michelin Key quality.
Blue Apple Beach
How Blue Apple Beach automated 70% of guest questions while maintaining personal service
Blue Apple Beach connected Visito to Cloudbeds and automated around 70% of guest questions, giving travelers faster multilingual answers while freeing its small front desk team to focus on hospitality.
The Dreamer
How Visito changed 90% of guest conversations at Colombia’s The Dreamer
The Dreamer centralized guest messaging across four Colombian properties with Visito, automating about 94% of 30,000 monthly messages while freeing reception teams to focus on the guest experience.
Hotel Singular
More bookings, 50X+ ROI: how Hotel Singular increased revenue with Visito
Hotel Singular, operating six properties in Mexico City, partnered with Visito to automate its booking responses via real-time pricing and availability in chat, AI-powered messaging, and multilingual voice capabilities. As a result, the hotel achieved a 95% automation rate, boosted direct bookings by 30%, realized over a 50× ROI within the first year, and saved more than 250 hours in booking-related inquiries
Camino Palmero
How a small beach hotel in Colombia saved over 2,300 hours monthly with WhatsApp automation
Camino Palmero automated WhatsApp guest communication, saving 2,307 monthly hours while maintaining personal service and increasing direct bookings through seamless automation.
Conecta Glamping
How Conecta Glamping automated guest messaging with Visito AI
Conecta Glamping, an eco-retreat in Mexico with 140,000 Instagram followers, used Visito AI to automate over 95% of guest messages. By integrating with Cloudbeds, they offered real-time pricing, boosted direct bookings by 30%, and freed staff to focus on guest experience.
Playa Victoria
The challenge: Managing high volumes of guest messages with slow response times
Playa Victoria, a beachfront hotel with over 100 rooms, faced overwhelming guest inquiries across WhatsApp, Instagram, and social media, which slowed response times and led to lost bookings. By integrating Visito’s AI-powered platform with Cloudbeds, 74% of messages were automated, saving 233 staff hours in just eight months, boosting direct bookings, and delivering a 9× return on investment.
Flow Hotels
How Flow Hotels saved 65+ staff hours monthly while boosting direct bookings across 3 Mexico City properties
Flow Hotels' three Mexico City properties were overwhelmed by WhatsApp messages. Visito's platform now handles 85% of guest communications, saves 65+ staff hours monthly, and consolidates all locations into one dashboard with intelligent escalation and direct booking capabilities.
The Farm Club
How The Farm Club streamlined member communication across multiple channels
The Farm Club, a family-run fitness venue in Cheshire with 170k+ Instagram followers, unified member communications across WhatsApp, Instagram, Facebook Messenger, and website chat using Visito's automation and unified inbox. The system filters routine inquiries automatically while routing complex requests to staff, eliminating the need to constantly monitor multiple platforms and allowing the team to focus on in-person member experiences.
Termales Los Volcanes
How Termales Los Volcanes saved 549 hours of manual customer service by automating over 90% of their guest communications
Termales Los Volcanes automated over 90% of guest communications using Visito, saving 549 hours across WhatsApp, Instagram, and Facebook Messenger channels.
Departamento Studio Bar
Departamento Studio Bar revamps reservations with Visito's AI agents
Departamento Studio Bar in Mexico City was drowning in reservation messages across WhatsApp and Instagram. After implementing Visito's AI agents, they now automate over 80% of booking requests, saving hours every day. The team finally has time to focus on hosting great events instead of endless back-and-forth messages.
Bolerama
Learn how Bolerama scaled its bookings by using AI for smarter customer communications
Bolerama, a premier bowling center in Mexico City, automated over 90% of their 11,000 monthly customer messages across Instagram, Facebook Messenger, and WhatsApp using Visito's AI agents, saving 180 hours in the first 7 months of 2025 while enabling staff to focus on creating exceptional customer experiences and improving marketing campaign conversion rates.