Visito

Visito vs. Leadsales: AI agents, WhatsApp CRM and pricing compared

Visito and Leadsales both put AI on WhatsApp and keep your chats in a CRM. Visito suits businesses that want an AI agent to answer, qualify and follow up on every channel, with a free plan and Starter from US$9 a month. Leadsales suits sales teams in Latin America that work leads in funnels and send bulk campaigns, with an AI agent as an add-on.

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Conversations. Visito handles almost every conversation on its own and lets you step in only when needed.

This page is written by the Visito team. So yes, we’re telling you about our own product, which we know well, and comparing it with Leadsales using Leadsales’ public information. We’ve tried to be as objective as possible so you can pick the best tool for you.

Which one is better, Visito or Leadsales?

Choose Visito if

You want an AI agent to answer customers in 100+ languages on WhatsApp, Instagram, Messenger and your website, qualify them into your CRM and follow up on its own, with your team stepping in only when a person is needed. The agent is on every plan, and Starter starts at US$9 a month for up to 5 users.

Choose Leadsales if

Your sales reps work WhatsApp leads in funnels every day and you want to send bulk campaigns from the same screen, with automatic chat assignment, follow-up reminders and close-rate reports. For a WhatsApp sales process your team runs by hand, Leadsales is the better tool today.

How does Visito compare to Leadsales?

How does Visito compare to Leadsales?
VisitoLeadsales
Best forTeams that want AI to do the majority of the workSales reps working WhatsApp leads in funnels
AI agentOn every plan, including freeAdd-on from US$87 a month, WhatsApp today
Shared inboxWhatsApp, Instagram, Messenger, web chatWhatsApp, Instagram, Messenger, TikTok in beta
CRMAI qualifies and moves leads for you5 funnels on Básico, unlimited on Avanzado
WhatsApp campaignsVia API, from StarterBuilt in, from Profesional
Official WhatsApp APIFrom StarterFrom Profesional; Básico connects by QR
Price with AI on WhatsAppFrom US$9 a monthUS$220 (MX$5,359.20) a month
Free optionFree plan14-day trial of Básico

Why do teams pick Visito?

Visito’s AI agent is part of the plan, on every channel

Leadsales’ Lead Agent is an add-on to Profesional or Avanzado, and today it answers WhatsApp. Visito’s agent answers on WhatsApp, Instagram, Messenger and your website, qualifies each chat into your stages, and follows up when a conversation goes quiet.

See how Visito qualifies leads

One price that includes the AI

AI on WhatsApp in Leadsales takes Profesional plus Lead Agent, for 4 users and up to 500 conversations. Visito charges for AI credits, and up to 5 people share Starter. A reply uses one credit, so compare with your own volume.

Compare Visito plans
Monthly cost with AI on WhatsApp
VisitoLeadsales
1 to 4 peopleFrom US$9 a monthUS$220 (MX$5,359.20) a month
5 peopleFrom US$9 a monthUS$220 plus 1 extra user
6 to 10 peopleFrom US$399 a monthUS$220 plus extra users

Leadsales: Profesional at US$133 plus Lead Agent Starter at US$87 on monthly billing, with the first month of Lead Agent free. Lead Agent Starter covers up to 500 conversations, and the price of extra users varies by plan. Visito’s US$9 includes 200 AI credits, and 2,500 credits cost US$99 a month. Teams of more than 5 need Visito Pro. WhatsApp message charges apply on both.

Helpdesk, sales pipeline, and AI tools in one place

When a customer needs a person, Visito opens a ticket with an owner and a status. You can also connect Visito to ChatGPT and Claude via API or MCP.

Explore the Visito API

When is Leadsales the better choice?

Your reps work every chat in a funnel

Each lead has a stage and an owner, chats are assigned by funnel and schedule, up to 20 people share one API number, and you get reports on response time and close rate. Leadsales is built around that daily work.

You send bulk campaigns from the same screen

On Profesional and Avanzado you filter contacts, pick an approved template and see the cost before sending, with US$10 or US$20 of message credit a month. Visito sends campaigns through its API, so you build the audience in your own system or an automation tool.

You want TikTok DMs in the same inbox

Leadsales added TikTok direct messages to its inbox in beta, and its Smart LeadBot, also in beta, replies to Instagram comments and DMs. Visito has no TikTok channel today.

What do Visito customers say?

A bowling lane at Bolerama in Mexico City

Bolerama

Campaign replies that turn into reservations

The Mexico City bowling center automates over 90% of its 11,000 monthly messages, so replies to its promotions get an answer right away.

Read the customer story

What else do people ask?

How much does Leadsales cost?
Leadsales publishes three plans in Mexican pesos and US dollars. On monthly billing, Básico is MX$2,362.92 (US$97) with 3 users, Profesional MX$3,239.88 (US$133) with 4, and Avanzado MX$6,016.92 (US$247) with 5. Paying every 3, 6 or 12 months saves 10%, 15% or 20%, so Profesional billed yearly is MX$2,591.90 (US$106.40) a month. Extra users are charged on top, and each account connects one WhatsApp number. If you are weighing more than two tools, our roundup of Leadsales alternatives compares six of them.
Does Leadsales include an AI agent?
Lead Agent is an add-on on Profesional and Avanzado. The first month is free, then you pay by conversations a month: US$87 (MX$2,119.32) for up to 500, US$297 for up to 2,000 and US$793 for up to 6,000. It replies, scores leads from 0 to 100, moves them through your funnel and hands off to your team. Leadsales says it answers WhatsApp conversations today, and Básico does not include it. Visito’s AI agent is on every plan: the free one covers web chat, and paid plans add WhatsApp, Instagram and Messenger.
Does Leadsales use the official WhatsApp API?
On Profesional and Avanzado, yes, and Leadsales is a Meta Business Partner and WhatsApp Solution Partner. Básico connects with the same QR code as WhatsApp Web and uses one of your linked devices. Visito connects through Meta’s official API from Starter, and both offer coexistence, so an eligible number can stay in the WhatsApp Business app. Leadsales charges no API activation fee, and Profesional and Avanzado include US$10 or US$20 of message credit a month, which carries over.
Does Visito have a CRM like Leadsales?
Yes, an AI CRM, and the main difference is who does the work. In Visito you define what counts as a lead, set your stages and choose the details to capture, then the agent fills in the board from your conversations and schedules follow-ups. Leadsales gives a sales team more tools for running the day by hand: automatic assignment, actions that fire when a lead changes stage, shared tags, a follow-up calendar and close-rate reports. You can also choose which stages Lead Agent handles and which your team handles.
Who is Visito not built for?
Visito is not the best fit if your reps want to work every lead by hand, if bulk campaigns from a built-in screen are your main job, or if TikTok is a main channel. It also has no email inbox, voice, phone or SMS. If that sounds like your team, start with a tool built for that work.
Can ChatGPT or Claude work in Visito or Leadsales?
The Visito MCP server lets ChatGPT, Claude and Codex read your Visito data and, with read and write permission, take actions such as updating your knowledge base. It is included on Starter and Pro, along with the Visito API. Leadsales doesn’t have a public API or an MCP server. You can also connect any tool with a public API to your Visito agent yourself.
Can I keep my WhatsApp number if I switch from Leadsales?
Usually yes. On Básico, remove Leadsales from your linked devices. On Profesional or Avanzado, disconnect the number from Leadsales’ WhatsApp API connection. Then connect it to Visito. Before you switch, check who owns the Meta business account. Leadsales says your number is yours and that it keeps your leads, chats and settings for 90 days after you cancel, so save what you need in that time.
Can I try Visito without leaving Leadsales?
Yes. Start on the free plan with website chat, add your business information and send the agent the questions your customers ask. Move your WhatsApp number over only when you like the answers.

Compare Visito with other tools

Test Visito with your own customer messages

Start on the free plan, ask the agent what your customers ask, and connect WhatsApp when you like the answers.

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