Visito blog

Insights for better customer conversations

Playbooks, product updates, and examples for using AI agents to answer faster, sell more, and automate follow-up across your messaging channels.

How to automate class bookings from Instagram for your Glofox studio

How to automate class bookings from Instagram for your Glofox studio

Automate Instagram DMs, share live class availability, and turn more conversations into bookings for your Glofox studio.

Published: Aug 15, 20267 min read
Top 5 Akia alternatives for independent hotels

Top 5 Akia alternatives for independent hotels

Compare Visito, Canary Technologies, HiJiffy, Asksuite, and Duve as Akia alternatives for independent hotels that need guest messaging, direct bookings, and better follow-up.

Published: Aug 14, 20266 min read
Introducing the new Visito

Introducing the new Visito

Visito is opening up to any business that runs on messaging, with a rebuilt inbox, better handoffs, follow-ups, payments, campaigns, reporting, and a new developer API.

Published: Aug 12, 20264 min read
Best AI agents and tools for Cloudbeds hotels

Best AI agents and tools for Cloudbeds hotels

Compare the best AI tools for Cloudbeds hotels, including Visito, Cloudbeds Guest Experience, HiJiffy, Canary, and Sadie.

Published: Aug 7, 20266 min read
Top 8 WhatsApp AI agents for customer service in 2026

Top 8 WhatsApp AI agents for customer service in 2026

Compare eight WhatsApp AI agents for customer service in 2026 by automation capabilities, integrations, human handoff, pricing, and best-fit team.

Published: Feb 12, 2026Updated: Aug 6, 202615 min read
Visito is now available for Shopify

Visito is now available for Shopify

Connect Shopify to Visito so your AI agent can answer product and order questions across messaging channels while your team focuses on requests that need a person.

Published: Aug 4, 20264 min read
WhatsApp deep links: a complete setup guide

WhatsApp deep links: a complete setup guide

Learn how to create, place, measure, and manage WhatsApp deep links that turn customer questions into useful conversations.

Published: Sep 3, 2025Updated: Aug 4, 20268 min read
Getting started with Instagram AI agents: a simple guide

Getting started with Instagram AI agents: a simple guide

Learn how Instagram AI agents help businesses answer DMs, check availability, and turn Instagram conversations into bookings, payments, and staff handoffs.

Published: Oct 1, 2025Updated: Aug 1, 20268 min read
AI concierge for hotels: what it is and the best tools in 2026

AI concierge for hotels: what it is and the best tools in 2026

Compare the best AI concierge tools for hotels in 2026. See which ones connect to your PMS, answer guests 24/7, and turn conversations into direct bookings.

Published: Jul 31, 202611 min read
The ultimate guide to setting up a WhatsApp Business AI agent

The ultimate guide to setting up a WhatsApp Business AI agent

A practical guide for nontechnical teams that want WhatsApp to answer questions, book services, take payments, and hand off to staff.

Published: Dec 11, 2025Updated: Jul 29, 202612 min read
How to add WhatsApp and Instagram to your Google Maps profile

How to add WhatsApp and Instagram to your Google Maps profile

Learn how to add WhatsApp and Instagram to your Google Business Profile so customers can message you, view recent content, and take the next step from Google Search or Maps.

Published: Aug 15, 2025Updated: Jul 27, 20268 min read
5 ways WhatsApp AI drives more court bookings for padel and tennis clubs

5 ways WhatsApp AI drives more court bookings for padel and tennis clubs

Visito helps clubs answer players, collect booking requests, sell catalog items, hand conversations to staff, and bring past customers back through WhatsApp.

Published: Sep 27, 2025Updated: Jul 25, 20265 min read
Visito now connects with ABC Glofox

Visito now connects with ABC Glofox

Visito now connects with ABC Glofox to help fitness studios and hotels answer class questions and take paid bookings through messaging.

Published: Jul 24, 20264 min read
Instagram DM automation for hotels: how it works with your PMS (+ the 7 best tools in 2026)

Instagram DM automation for hotels: how it works with your PMS (+ the 7 best tools in 2026)

Learn how PMS-connected Instagram DM automation helps hotels answer guests, quote live rates, and complete bookings, plus compare seven leading tools.

Published: Jul 23, 202610 min read
The best hotel chatbots for independent hotels in 2026

The best hotel chatbots for independent hotels in 2026

Compare the seven best hotel chatbots for independent hotels in 2026, including Visito, HiJiffy, AskSuite, Canary, Myma.ai, Quinta, and Akia.

Published: Jul 22, 202610 min read
Best Quicktext alternatives for hotels in 2026

Best Quicktext alternatives for hotels in 2026

Compare Visito, HiJiffy, Canary Technologies, Akia, and Duve as Quicktext alternatives for independent hotels in 2026.

Published: Jul 14, 20268 min read
Top 6 HiJiffy alternatives for independent hotels in 2026

Top 6 HiJiffy alternatives for independent hotels in 2026

Compare Visito, Asksuite, Canary Technologies, Quicktext, Akia, and Whistle by Cloudbeds as HiJiffy alternatives for independent hotels in 2026.

Published: Jul 10, 20267 min read
Visito is now available for Guesty

Visito is now available for Guesty

Connect Guesty to Visito and your AI agent shows live rates, takes bookings with payment, and handles reservations in chat across messaging channels.

Published: Jun 2, 20262 min read
Top 6 WhatsApp messaging tools for hotels in 2026

Top 6 WhatsApp messaging tools for hotels in 2026

Compare Visito, AskSuite, Duve, HiJiffy, Quinta, and Akia for WhatsApp messaging and direct bookings in 2026.

Published: Jul 29, 2025Updated: May 14, 20267 min read
How AI agents change hotel guest experience in 2026

How AI agents change hotel guest experience in 2026

How AI agents work for independent hotels in 2026: instant replies on every channel, live PMS data, direct booking conversion, and where humans still matter.

Published: Nov 25, 2024Updated: May 11, 20267 min read
What are LLMs, and what do they mean for hotel guest experience in 2026

What are LLMs, and what do they mean for hotel guest experience in 2026

Understand what large language models are, how they power AI agents at hotels, and what they change about guest communication and direct bookings in 2026.

Published: Nov 7, 2024Updated: May 11, 20266 min read
How hotels use WhatsApp for guest messaging in 2026

How hotels use WhatsApp for guest messaging in 2026

Learn how independent hotels use WhatsApp to answer guests instantly, drive direct bookings, and automate pre-arrival and in-stay messaging.

Published: Nov 7, 2024Updated: May 11, 20267 min read
What is a hotel channel manager, and how independent hotels use one in 2026

What is a hotel channel manager, and how independent hotels use one in 2026

A 2026 guide to hotel channel managers for independent hotels: what they do, how they connect to the PMS, common pitfalls, and how to choose one for a 20 to 150-room property.

Published: Nov 13, 2024Updated: May 11, 20268 min read
Best AskSuite alternatives for independent hotels in 2026

Best AskSuite alternatives for independent hotels in 2026

Compare the best AskSuite alternatives for independent hotels, including Visito, HiJiffy, Duve, Canary Technologies, and Akia.

Published: May 1, 20265 min read
Stripe is now available in Visito

Stripe is now available in Visito

Hotels can now connect Stripe in Visito to quote live rates, take payment, sell upsells, and confirm direct bookings in chat.

Published: Apr 30, 20263 min read
How independent hotels can show up in AI search in 2026

How independent hotels can show up in AI search in 2026

A practical guide for independent hotels on improving visibility in AI search through positioning, structured content, reviews, OTAs, and reputation signals.

Published: Apr 28, 202613 min read
Top 8 WhatsApp AI solutions for hotels in 2026

Top 8 WhatsApp AI solutions for hotels in 2026

Compare the best WhatsApp AI tools for hotels in 2026, including Visito, Asksuite, HiJiffy, Quicktext, Akia, Duve, Intercom Fin, and Tidio.

Published: Apr 27, 20267 min read
Introducing Upsells by Visito

Introducing Upsells by Visito

Upsells by Visito lets hotels sell services and add-ons directly in chat, from quote to payment to team notification.

Published: Apr 22, 20263 min read
Build any WhatsApp workflow with the Visito API and Claude Code

Build any WhatsApp workflow with the Visito API and Claude Code

Use the Visito API with Claude Code and other vibe coding tools to build custom WhatsApp workflows without a traditional development cycle.

Published: Apr 13, 20263 min read
Top 7 Instagram AI agents for hotels in 2026

Top 7 Instagram AI agents for hotels in 2026

Compare the best Instagram AI agents for hotels in 2026, including Visito, Asksuite, HiJiffy, Quicktext, ManyChat, Intercom Fin, and Respond.io.

Published: Apr 10, 20267 min read
Best hotel guest messaging software (2026): 7 tools compared

Best hotel guest messaging software (2026): 7 tools compared

Discover the best hotel guest messaging software for WhatsApp, SMS, and live chat. Compare features, pricing, and get insights tailored to independent hotels.

Published: Apr 6, 20267 min read
WhatsApp for tour operators: 5 automations to book more tours

WhatsApp for tour operators: 5 automations to book more tours

Tour operators lose bookings to slow replies. Here are 5 WhatsApp automations that answer guests instantly and keep your calendar full.

Published: Mar 4, 20266 min read
How to use a WhatsApp AI Agent with your Shopify store (complete 2026 guide)

How to use a WhatsApp AI Agent with your Shopify store (complete 2026 guide)

Learn how to use a WhatsApp AI agent to automate FAQs, order updates, and chats in your Shopify store to boost sales, engagement, and customer satisfaction.

Published: Feb 12, 20266 min read
Hotel guest messaging systems: a practical guide for 2026

Hotel guest messaging systems: a practical guide for 2026

Learn how hotels use WhatsApp, Instagram & live chat for guest support, automated messages, and CRM, with PMS and OTA triggers.

Published: Jan 6, 202610 min read
Assign chats, track replies, and manage team roles

Assign chats, track replies, and manage team roles

New inbox updates from Visito: assign chats to teammates, track who replied, and manage Admin vs User roles for cleaner support workflows.

Published: Dec 17, 20252 min read
How to automate customer support on WhatsApp: Reduce support costs with AI

How to automate customer support on WhatsApp: Reduce support costs with AI

Transform WhatsApp Business into a 24/7 support channel. Learn how AI agents automate responses, lower overhead, and scale operations for any business.

Published: Dec 13, 20255 min read
Introducing the redesigned Agent Builder

Introducing the redesigned Agent Builder

Launch sales and support agents in minutes. Train from your data, set rules, and deploy to WhatsApp and Web from a single page.

Published: Dec 11, 20252 min read
Meta is banning general-purpose AI assistants in WhatsApp: 3 ways to stay compliant

Meta is banning general-purpose AI assistants in WhatsApp: 3 ways to stay compliant

Meta is cracking down on general-purpose AI assistants in WhatsApp. Here are 3 steps to scope your assistant and keep your access safe.

Published: Dec 4, 20256 min read
Top n8n alternatives for building AI agents for WhatsApp Business

Top n8n alternatives for building AI agents for WhatsApp Business

Compare Visito, Botpress, Voiceflow, LangChain, and Make.com to build scalable WhatsApp Business AI without n8n upkeep.

Published: Nov 25, 20256 min read
Introducing the Visito API

Introducing the Visito API

Visito API provides a managed platform to build, host, and connect your custom AI agents to your core business data on WhatsApp.

Published: Nov 19, 20252 min read
Visito wins 2025 SiteMinder Innovation Partner of the Year

Visito wins 2025 SiteMinder Innovation Partner of the Year

Visito has been awarded Innovation Partner of the Year at the 2025 SiteMinder Partner Awards for cutting edge AI agents for hotels.

Published: Nov 15, 20252 min read
Introducing Visito for WordPress

Introducing Visito for WordPress

Install the Visito AI agent on your WordPress site in one click. Add 24/7 automated customer support and sales assistance with our official WordPress plugin.

Published: Oct 30, 20252 min read
Visito named finalist for 2025 SiteMinder Innovation Partner

Visito named finalist for 2025 SiteMinder Innovation Partner

Visito named finalist for SiteMinder’s 2025 Innovation Partner of the Year, recognizing practical AI solutions that transform hotel guest communication.

Published: Oct 18, 20252 min read
AI agents vs. traditional chatbots: what's the difference

AI agents vs. traditional chatbots: what's the difference

Discover how Visito goes beyond traditional chatbots with AI-powered automated messaging, multi-channel WhatsApp AI agents, Instagram automation, and seamless integration for businesses.

Published: Oct 16, 20253 min read
5 ways AI agents can boost social media engagement

5 ways AI agents can boost social media engagement

Discover 5 proven ways AI agents transform social media engagement. Learn about instant customer response, content automation, and conversion optimization.

Published: Oct 1, 20255 min read
Display room images directly in Instagram and Facebook

Display room images directly in Instagram and Facebook

Guests can now see your rooms, rates, and descriptions directly in Instagram and Facebook chats.

Published: Sep 9, 20252 min read
Visito is now available for Wix Hotels

Visito is now available for Wix Hotels

Discover the new Visito × Wix integration. Show real-time room rates and availability in chat, automate guest support, and boost direct bookings.

Published: Sep 9, 20252 min read
Introducing Auto Follow-up

Introducing Auto Follow-up

Visito's Auto Follow-up automatically re-engages guests with context-aware messages to recover lost booking opportunities

Published: Aug 15, 20253 min read
Top 8 best CRM software for hotels: boost guest satisfaction

Top 8 best CRM software for hotels: boost guest satisfaction

Explore top hotel CRM software to automate guest communication, personalize stays, and increase direct bookings. Ideal for boutique and independent hotels.

Published: Aug 15, 20255 min read
WhatsApp vs. WhatsApp Business vs. WhatsApp API: what's the right solution for your hotel?

WhatsApp vs. WhatsApp Business vs. WhatsApp API: what's the right solution for your hotel?

Compare WhatsApp, WhatsApp Business, and WhatsApp API for hotels. Learn which solution fits your property size and guest communication needs.

Published: Aug 15, 20256 min read
7 guest messages hotels should be automating right now

7 guest messages hotels should be automating right now

Automate these 7 common hotel guest messages to reduce staff workload, improve response times, and increase direct bookings.

Published: Jul 29, 20256 min read
Hotel CRM vs. guest messaging software: what's the difference and which one do hotels really need?

Hotel CRM vs. guest messaging software: what's the difference and which one do hotels really need?

Understand the difference between hotel CRM and guest messaging software, their key benefits, and how to choose the best tools for your property.

Published: Jul 29, 20254 min read
How WhatsApp is changing hotel guest engagement

How WhatsApp is changing hotel guest engagement

Guests prefer to use messaging channels to get help and book

Published: Jul 29, 20256 min read
Automate guest support and boost bookings with Visito for Mirai

Automate guest support and boost bookings with Visito for Mirai

Mirai hotels can now automate guest support with Visito AI across WhatsApp, Instagram, and website chat. Get instant responses, live pricing, and convert more conversations into direct bookings.

Published: Jul 29, 20254 min read
What is llms.txt and how hotels can improve discoverability in AI search

What is llms.txt and how hotels can improve discoverability in AI search

What is llms.txt and how hotels can improve discoverability in AI search

Published: Jun 2, 20255 min read
Introducing AI Bookings

Introducing AI Bookings

Discover AI Bookings by Visito: the easiest way to book a hotel through WhatsApp, Instagram, and more. No websites, logins, or forms.

Published: May 16, 20254 min read
5 ways AI chatbots drive direct bookings for hotels

5 ways AI chatbots drive direct bookings for hotels

Discover how AI chatbots like Visito help hotels increase direct bookings with 24/7 replies, automation, and personalized guest support, without growing your team.

Published: Apr 4, 20256 min read
The same Visito experience, now available on your website

The same Visito experience, now available on your website

Visito’s AI-powered chat is live on websites. Engage with customers instantly: no downloads, no forms, just real-time answers that drive results.

Published: Mar 28, 20253 min read
More bookings, 50X+ ROI: how Hotel Singular increased revenue with Visito

More bookings, 50X+ ROI: how Hotel Singular increased revenue with Visito

Discover how Hotel Singular automated over 95% of incoming messages and increased direct bookings with Visito. Optimize your booking process and maximize revenue with AI.

Published: Mar 7, 20254 min read
How an integrated tech stack drives more direct bookings for hotels

How an integrated tech stack drives more direct bookings for hotels

How an integrated tech stack can drive more direct bookings for hotels

Published: Feb 19, 20255 min read
Introducing Visito Voice AI

Introducing Visito Voice AI

Meet Visito Voice AI, a better way to handle phone support, powered by AI. Available 24/7 in 50+ languages, with seamless human hand-off.

Published: Feb 4, 20253 min read
Visito surpasses 2 million guest interactions in 2024

Visito surpasses 2 million guest interactions in 2024

Visito AI Blog | Visito is adopted by hotels globally

Published: Dec 21, 20244 min read
Visito product update: Dec. 2024

Visito product update: Dec. 2024

AI agent builder from website data, Visito in Portuguese, and app badges

Published: Dec 14, 20242 min read
Visito product update: Nov. 2024

Visito product update: Nov. 2024

Multi-account access, centralized integrations, guest filters, and more

Published: Nov 21, 20242 min read
Visito product update: Oct. 2024

Visito product update: Oct. 2024

Oct. 2024 Product Updates | Payment methods, booking filter, blocking contacts, and more

Published: Nov 21, 20241 min read
Visito product update: Sept. 2024

Visito product update: Sept. 2024

Sept. 2024 Product Updates | Manage users, AI preview, Visito guide, and more

Published: Nov 21, 20241 min read
Visito AI named finalist at the 2024 SiteMinder Partner Awards

Visito AI named finalist at the 2024 SiteMinder Partner Awards

Visito AI is a finalist at the 2024 SiteMinder Partner Awards

Published: Nov 7, 20242 min read