Visito’s AI agents do the work, instead of your reps
Tell Visito what counts as a lead. The agent qualifies each chat into your stages, notes details like budget and timing, and follows up when a conversation goes quiet.
Visito vs. Kommo: AI agents, CRM and pricing compared
Kommo and Visito both put AI on WhatsApp and Instagram. Kommo suits sales teams that work leads through pipelines, on per-user plans. Visito suits businesses that want an AI agent to answer, qualify and follow up for them, with a free plan and Starter from $9 a month.
Conversations. Visito handles almost every conversation on its own and lets you step in only when needed.
This page is written by the Visito team. So yes, we’re telling you about our own product, which we know well, and comparing it with Kommo using Kommo’s public information. We’ve tried to be as objective as possible so you can pick the best tool for you.
Which one is better, Visito or Kommo?
Choose Visito if
You want an AI agent to answer customers on WhatsApp, Instagram, Messenger and your website, qualify them into your CRM and follow up on its own, with your team stepping in only when a person is needed. Starter starts at $9 a month for up to 5 users, billed monthly.
Choose Kommo if
Your sales reps work leads through pipelines every day and want a full CRM: up to 50 pipelines, custom fields, lead scoring, email, booking pages and channels such as TikTok and Telegram. For deep pipeline management, Kommo is the better tool today.
How does Visito compare to Kommo?
 |  | |
|---|---|---|
| Who works the leads | The AI agent | Your sales reps |
| AI agent | On every plan, including free | From $35 per user a month |
| Shared inbox | All your channels in one inbox | Unified inbox on every plan |
| CRM | AI qualifies and moves leads for you | Up to 50 pipelines with custom fields |
| Channels | WhatsApp, Instagram, Messenger, web chat | Adds TikTok, Telegram and email |
| Price for 5 people | From $9 a month | $175 a month |
| Billing | Monthly or annual | 6 months at a time |
| Free option | Free plan | 14-day trial |
Why do teams pick Visito?
You pay for conversations, not seats
Kommo charges per user, billed 6 months at a time. Visito charges for AI credits, month to month, and up to 5 people share Starter.
| Team | | |
|---|---|---|
| 1 person | From $9 a month | $35 a month |
| 3 people | From $9 a month | $105 a month |
| 5 people | From $9 a month | $175 a month |
Kommo’s US prices, billed every 6 months. Visito’s $9 includes 200 AI credits. Teams of more than 5 need Pro, from $399 a month.
Helpdesk, sales pipeline, and AI tools in one place
When a customer needs a person, Visito opens a ticket with an owner and a status. You can also connect Visito to ChatGPT and Claude via API or MCP.
When is Kommo the better choice?
Your reps live in the pipeline
You run several pipelines with detailed fields, required steps and sales reports, and people move deals by hand. Kommo gives you up to 50 pipelines and the controls to match.
You sell by email or phone
Visito has no email inbox, voice, phone or SMS. Kommo syncs email and connects calling and SMS apps.
Your leads come from TikTok, Telegram or LinkedIn
Visito covers WhatsApp, Instagram, Messenger and website chat. Kommo adds TikTok and Telegram chats, and lead form ads from Meta, TikTok and LinkedIn.
You want to build every bot step yourself
Kommo’s Salesbot gives you a visual builder for each step. Visito works from instructions and your business information instead of flows.
What do Visito customers say?
Bolerama
Campaign replies that turn into reservations
The Mexico City bowling center automates over 90% of its 11,000 monthly messages, so replies to its promotions get an answer right away.
What else do people ask?
- How much does Kommo cost for a small team?
- Kommo charges per user. In the US, Base is $25, Advanced $35 and Pro $45 a month, billed 6 months at a time at the shortest. Three people on Advanced, the first plan with AI agents, pay $105 a month, or $630 every 6 months. Kommo says its prices vary by market: on November 4, 2026, its page for Mexico showed Base at $20 and Advanced at $30 in USD.
- Does Visito have a CRM like Kommo?
- Yes, an AI CRM, but Kommo’s pipelines go deeper. In Visito you define what counts as a lead, set your stages and choose the details to capture, then the agent fills in the board from your conversations and schedules follow-ups. Kommo gives a sales team more control: up to 50 pipelines, more custom fields, required fields, lead scoring and sales reports.
- Can ChatGPT or Claude work in Visito or Kommo?
- The Visito MCP server lets ChatGPT, Claude and Codex read your Visito data and, with read and write permission, take actions such as updating your knowledge base. It is included on Starter and Pro, along with the Visito API. Kommo offers a REST API, webhooks and a WebSDK. When we checked on November 4, 2026, we found MCP connectors for Kommo from third parties but not one from Kommo itself.
- Can I keep my WhatsApp number if I switch from Kommo?
- Usually yes. Disconnect the number from Kommo’s WhatsApp Business API connection first, then connect it to Visito. Before you switch, check who owns the Meta business account and save any chat history you need. Contacts usually move with a CSV export and import.
- Can I try Visito without leaving Kommo?
- Yes. Start on the free plan with website chat, add your business information and send the agent the questions your customers ask. Move your WhatsApp number over only when you like the answers.
Compare Visito with other tools
Test Visito with your own customer messages
Start on the free plan, ask the agent what your customers ask, and connect WhatsApp when you like the answers.