Free
$0USD/mo
AI credits
100 credits
Includes:
- Website chat
- 1 user
- 1 business
- 1 integration
Pricing that scales with your conversations
Whether you get a few customer messages a day or more than you can keep up with, there’s a plan for you.
Save 2 months with annual billing
Starter
$9USD/mo
Everything in Free, plus:
- WhatsApp, Instagram, Messenger
- 5 users
- 3 businesses
- Automatic follow-ups
- Chat assignment
- Attachments
- Analytics
- Visito API
- WhatsApp campaigns via API
Pro
Most popular
$399USD/mo
Everything in Starter, plus:
- 10 users
- 10 businesses
- 10 channel connections
- Remove Visito branding
- Commerce & payments
- Guest engagement
Enterprise
Custom
AI credits
Credits
Everything in Pro, plus:
- Higher limits
- More users
- SLAs
- Dedicated onboarding
- Dedicated support
- Custom integrations
- Custom billing
What’s an AI credit?
Each time Visito replies to a customer, uses one of your connected tools, or sends an automatic follow-up, it uses one credit. For instance, answering a question from your knowledge base uses one credit. Checking availability in your system and then replying with the available options uses two: one for the check, one for the reply.
Incoming messages from your customers are always free. And when you manually reply yourself, that’s free too.
Trusted by businesses and customer-facing teams in 20+ countries
Start 7-day free trial
Plan basics
Businesses managed
3Users
5Web app
iOS app
Android app
Channels
Website chat
Messenger
Channel connections
4Knowledge and automation
Active integrations
2 per businessKnowledge capacity
50,000 tokensKnowledge sources
Websites, text, PDFs, images and documentsAgent personalization
Insights
Handoff rules
Custom rules and working hoursAutomatic follow-ups
Chat assignment
Share images and files in chat
Advanced capabilities
Commerce
Not includedGuest engagement
Not includedVisito API
WhatsApp campaigns via API
Remove Visito branding
Not includedCommerce agent fee
Not included| Plan basics | |||
|---|---|---|---|
| Businesses managed | 1 | 3 | 10 |
| Users | 1 | 5 | 10 |
| Web app | |||
| iOS app | |||
| Android app | |||
| Channels | |||
| Website chat | |||
| Messenger | |||
| Channel connections | 1 | 4 | 10 |
| Knowledge and automation | |||
| Active integrations | 1 per business | 2 per business | 3 per business |
| Knowledge capacity | 5,000 tokens | 50,000 tokens | 500,000 tokens |
| Knowledge sources | Websites and text | Websites, text, PDFs, images and documents | Websites, text, PDFs, images and documents |
| Agent personalization | Limited | ||
| Insights | Limited | ||
| Handoff rules | Built-in rules | Custom rules and working hours | Custom rules and working hours |
| Automatic follow-ups | |||
| Chat assignment | |||
| Share images and files in chat | |||
| Advanced capabilities | |||
| Commerce | |||
| Guest engagement | |||
| Visito API | |||
| WhatsApp campaigns via API | |||
| Remove Visito branding | |||
| Commerce agent fee | 3% + payment processing | ||
Need custom pricing?
For larger teams, higher usage, or more complex operations, our team can shape a plan around your needs.
- Higher limits
- More users
- SLAs
- Dedicated onboarding
- Dedicated support
- Custom integrations
- Custom billing
Visito pricing FAQs
Answers to common questions about Visito pricing, plans, message volume, and trials.
Visito has a free plan with 100 monthly credits. Starter starts at $9/month for 200 credits. Annual Starter plans start at $90/year ($8/month equivalent, rounded) with a 2,400-credit annual pool available upfront. Pro starts at $399/month and offers up to 160,000 monthly credits for $1,499/month, or 1,920,000 annual credits for $14,990/year ($1,249/month equivalent).