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Integrations

Visito + Shopify

Turn product questions into confident purchases. Connect your Shopify store and let Visito use your catalog to answer detailed questions, recommend relevant products, compare variants, and share current prices and availability directly in chat.

CategoryEcommerce
  • Product recommendations tailored to each shopper
  • Current prices, variants, and availability in chat
  • Connected conversations across every major messaging channel

What you can do

Give shoppers the product details and guidance they need to move from a question to a confident purchase.

Product discovery

  • Find products by need, style, color, size, brand, or budget
  • Share product images, descriptions, and direct store links

Recommendations and variants

  • Recommend relevant products based on each conversation
  • Compare variants and confirm which options are currently available

Always-on conversations

  • Answer product and store questions 24/7
  • Continue conversations across WhatsApp, Instagram, Messenger, and website chat

Connected human support

  • Hand complex questions to your team with the conversation context attached

Supported AI shopping features for Shopify

Shopping capabilityAI agent featureAvailability
DiscoverySearch by need, style, color, size, brand, or budgetAvailable
CatalogProduct images, descriptions, and direct store linksAvailable
RecommendationsRelevant product recommendations in chatAvailable
VariantsVariant comparison with current availabilityAvailable
Store informationCurrent prices and store question answeringAvailable
Team supportHuman handoff with conversation contextAvailable

How it works

Connect your catalog once, then keep every product conversation current.

  1. 1

    Connect your Shopify store

    Authorize your Shopify store to connect with Visito.

  2. 2

    Index your product catalog

    Visito securely connects to and indexes your product catalog.

  3. 3

    Help shoppers with current data

    Your AI agent uses current Shopify product information when helping shoppers.

  4. 4

    Monitor and step in

    Your team can monitor every conversation and step in whenever needed.

FAQs about Visito and Shopify

Answers to common questions about using your Shopify catalog in Visito.

What Shopify information can Visito use?

Visito can use your product catalog, including product names, descriptions, images, variants, current prices, availability, and store links, to help shoppers in chat.

Can Visito recommend and compare products?

Yes. Visito can recommend relevant products based on a shopper’s needs and compare available variants such as color, size, or style.

Which messaging channels work with Shopify?

Visito can use Shopify product information across WhatsApp, Instagram, Messenger, and website chat.

Can my team take over a Shopify conversation?

Yes. Your team can monitor conversations and step in with the full shopper and conversation context whenever needed.

Turn product questions into confident purchases

Connect Shopify and let Visito recommend products, compare variants, and share current prices and availability directly in chat.