Automate customer support for your restaurant

Visito instantly responds to guest questions, shows real-time rates and availability, and books rooms 24/7 on WhatsApp, Instagram, and your website

Built to increase reservations and reduce phone calls

Visito helps restaurants respond instantly to customer messages, generate reservations, and focus on service, not the phone

Take reservations 24/7

One inbox, for all channels

Available in 100+ languages

Share wait times automatically

Reduce phone calls

Answer questions instantly

Benefits of our hotel messaging platform

Implementing our hotel text messaging system can transform how you engage with guests, streamline operations, and boost satisfaction.

10X improvement in support costs

You no longer need to hire a large support team just to handle incoming guest messages and manually send pre arrival communication. Visito is available 24/7 and empowers your current staff to handle support. That’s a 10x improvement in efficiency and overall support costs. The best part? Your current staff can spend their valuable time on guest-facing tasks.

Enhance guest experience

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Enhance guest experience

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How restaurants use Visito

Answer questions before they call

Handle questions about hours, menu items, dietary options, and parking instantly without staff involvement

Take reservations in chat

Let guests check availability and book tables directly through WhatsApp and Instagram messages

Centralized command center

Manage all customers messages in a centralized dashboard and never miss a question

Get started in minutes

Create your Visito account
Set up your AI agent and sources
Test and optimize your AI agent
Connect your messaging channels
Start automating conversations
Loop in your team when needed

Why hotels choose our Guest Messaging Software

Visito has completely changed the way we handle direct bookings. Guests get instant answers, and we no longer lose reservations because of slow responses. Visito also shares real-time prices and availability directly in chat to help guests make a decision. It’s the perfect balance of automation and personalized service.
Alex Gutierrez
Alex Gutierrez
General Manager, Hotel Singular
Visito with AI has been key for boosting our direct sales. What we love most is that it responds to inquiries instantly from our website and social media, always showing updated rates and availability. We can train and monitor it to ensure responses align with our service standards. Plus, the reporting and analytics make it really easy to measure results and adjust our commercial strategy on the go.
Karent Alcazar
Karent Alcazar
Operational Manager, Flow Hotels
Visito has greatly changed the way we handle communication with our customers. Customers now not only receive a prompt and friendly response at any time, but they also have the possibility to get immediate information about accommodations and make their hotel reservations, which has been a great help for us. The customer service is excellent, and the integration was simple.
Margarita Duque
Margarita Duque
General Manager, Termales Los Volcanes
Visito helps us generate bookings on WhatsApp while we sleep. We’ve seen a huge increase in reservations while saving time and reducing costs. It's the perfect solution for hotels looking to automate without losing the human touch
María Heredia Osuna
María Heredia Osuna
Owner, Hotel Playa Victoria
Our team is very satisfied with Visito. Its responses are highly appropriate and feel much more natural compared to other chatbots we have tested, which is essential for us to maintain warmth and genuine connection with our clients. For this reason, we decided to implement it across all of our communication channels where integration is available, and so far we have not encountered any issues. From a technical perspective, the implementation was smooth and fast, and the Visito team remained in constant contact with us throughout the process
Oscar Avila
Oscar Avila
IT Director, La Valise
Visito has been a game-changer for Dreamer. Its reliable automation frees our teams to focus on what matters most, the daily guest experience. We love the unified Meta inbox, which keeps all guest interactions in one place so no question or comment ever goes unnoticed. The AI is truly intelligent, learning from our own data bank to provide smart, consistent responses that feel personal. It’s made our communication seamless and our service stronger.
Eric Hamblett
Eric Hamblett
Hospitality Entrepreneur & Sales Leader, The Dreamer
Visito has helped us to increase conversions and provide a better customer experience, at the same time as improving the quality of a front desk job by dramatically reducing screen time and repetitive tasks
Portia Hart
Portia Hart
Founder, Blue Apple Beach
At Bolerama Coyoacán, we're always looking for new ways to enhance the experience of our guests. That's why we integrated Visito as a support channel for customer service. With Visito, we can provide immediate answers to questions about schedules, packages, and events, as well as follow up with those looking to celebrate with us. This has allowed us to reduce wait times, streamline communication, and maintain consistent service, even outside of regular business hours. The results have been very positive: our guests feel better cared for, and our team can focus on what truly matters, making every visit a fun and memorable experience on the lanes.
Bea Aveces
Bea Aveces
Chief of Staff, Bolerama Coyoacán
Visito has made it easier for customers to connect with us for the first time through WhatsApp, providing quick and friendly responses to their questions when they want to book a stay at our hotel. It's a system that can understand, in most cases, the specific requests each person needs to be resolved. It delivers accurate and agile responses, using such a warm and natural tone that customers feel as if they're speaking with a real person. Since we started using Visito, our sales team has increased bookings by focusing on guests who truly want to visit and reserve, instead of spending valuable time answering repetitive questions from potential customers.
Ana Carolina
Ana Carolina
Commercial Manager, Camino Palmero
Can Visito answer questions about menu and hours automatically?

Yes. Visito instantly responds to common questions about opening hours, menu items, daily specials, and location. You can upload your menu, set your hours, and let Visito handle these repetitive questions 24/7, so your staff can focus on serving guests instead of answering phones.

Can I manage all customer messages in one inbox?

Yes. Visito brings all your WhatsApp, Instagram, Facebook Messenger, and website chat messages into a single dashboard. Your team can see and respond to every conversation in one place, making it easy to stay organized and never miss a reservation or question.

Can Visito take reservations through WhatsApp and Instagram?

Yes. Visito can handle reservations by automatically sharing custom booking links, or by collecting reservation details and notifying your staff to manually confirm. Either way, guests can book tables directly without calling.

Can Visito reduce phone calls during service hours?

Yes. By answering common questions instantly and taking reservations through messaging, Visito reduces phone interruptions during busy hours. Your team can focus on in-house diner while Visito automatically handles questions about wait times, parking, and bookings.

Ready to get started?

Join leading businesses that are using the power of AI to automate support and boost customer experience.

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