Focus on booking flows, capturing bookings in chat
Akia
Built for messaging around existing bookings and guest workflows
Visito
Visito vs. Akia
Visito is the AI-native Akia alternative for independent hotels who want to convert on WhatsApp
Automate guest messaging, share real-time room rates and availability, convert chats to direct bookings, and collect payment, all inside WhatsApp, social media chats, and website live chat. Launch in minutes with a 7-day free trial.
Trusted by hotels in 20+ countries
Visito vs. Akia, side by side
Based on public product information and positioning as of 2026.
Feature
Akia
Visito
Focus on booking flows, capturing bookings in chat
Built for messaging around existing bookings and guest workflows
In-chat payment collection
Payment and digital payments are only available in higher tiers
Visito Checkout, powered by Stripe
WhatsApp included on every plan
Self-serve quick setup time
Requires onboarding and configuration
Live in minutes
No setup fees
Quote-based tiers
Built for global use
Primarily built for US hotels
Multilingual guest conversations
Supports multiple languages, but translation is not the central functionality
PMS integrations on every plan
PMS and deeper integrations are typically only available at the Pro tier
In-chat payment collection
Akia
Payment and digital payments are only available in higher tiers
Visito
Visito Checkout, powered by Stripe
WhatsApp included on every plan
Akia
Visito
Self-serve quick setup time
Akia
Requires onboarding and configuration
Visito
Live in minutes
No setup fees
Akia
Quote-based tiers
Visito
Built for global use
Akia
Primarily built for US hotels
Visito
Multilingual guest conversations
Akia
Supports multiple languages, but translation is not the central functionality
Visito
PMS integrations on every plan
Akia
PMS and deeper integrations are typically only available at the Pro tier
Visito
Visito is built for direct bookings. Akia is built for guest journeys.
Akia is a guest experience and messaging platform that autonomously manages much of the guest lifecycle, especially pre-arrival check-in, in-stay communication, surveys, and post-stay review requests. It is strong at scripting multi-touchpoint guest journeys and shifting busywork from the front desk to automated flows.
Independent properties that already have a solid direct-booking stack but struggle with in-stay communication and contactless workflows will find Akia compelling. The tradeoff is that pre-booking conversion and in-chat payment are not the primary focus. Akia’s SMS-heavy approach also means that properties which receive a lot of inquiries through social media may be better served by a platform with stronger support for channels like WhatsApp and Instagram.
The platform is also primarily focused on larger US properties, meaning that hotels outside the region may find Akia’s tools less effective.
Visito is built around the opposite problem: independent hotels across the world that need WhatsApp, website chat, and social DMs to become real direct bookings with payment collected in-channel. If the biggest gap is “guest asks a question on WhatsApp and never books,” Visito is the default starting point.
A booking-first AI agent vs. a scripted guest-journey platform
Akia enables hotels, serviced apartments, and vacation rentals to build app-like guest workflows via text, without downloads or logins. Digital registration cards, surveys, and mini apps make contactless check-in and in-stay engagement smoother, especially in SMS-heavy North American markets.
Visito focuses on pre-booking and booking-time interactions instead. The AI agent answers guest questions, quotes live rates and availability, and completes the reservation with in-chat payment. For independent hotels where the main leak is between inquiry and booking, Visito’s scope is better aligned.
Transparent pricing, everything included
Akia publishes capability tiers (Basic, Pro, Max) but not public prices; PMS integrations, payments, and unified inbox features appear from the Pro tier upward. Setup typically involves configuring guest journeys and mini apps so the automation matches each property’s brand and operations.
Visito publishes pricing and emphasizes self-serve setup; independent hotels can start a 7-day free trial, connect their PMS, and go live quickly without quote-based procurement. For lean teams that want to test and measure with minimal friction, that difference matters.
Pick a plan, start a 7-day free trial, and have your AI agent live the same day.
Visito
$99USD per month, published
- Published pricing
- 7-day free trial, no sales call
- No setup fees
- Self-serve onboarding
- All PMS integrations and channels included
Akia
Custom
- Basic, Pro, and Max tiers advertised by capability, not price
- Quote-based pricing
- Strong SMS-first guest messaging, mini apps, and contactless workflows
- Requires onboarding and guest-journey configuration
- PMS integrations and payments at higher tiers
What independent hotels say about Visito
Real results from hotels running Visito today.
95%+
guest messages automated
“Visito changed everything for us. We respond instantly now, and our direct bookings have gone up.”
Conecta Glamping
30%
lift in direct bookings
“Guests get pricing and availability the moment they ask. The booking conversion speaks for itself.”
Hotel Singular
5 min
to launch the agent
“We had Visito live the same afternoon we signed up. No implementation project, no kickoff call.”
The Dreamer
Frequently asked questions
Quick answers to what hoteliers ask before switching.
What’s the real difference between Visito and Akia?+
Akia leads with scripted guest journeys. Visito leads with inbound booking conversion.
Akia is a guest experience and messaging platform built around scripted guest journeys, SMS, contactless check-in, surveys, and mini-app workflows. Visito is an AI booking agent for independent hotels that focuses on converting inbound communications into confirmed bookings.
How fast can I launch Visito?+
Minutes, with no sales call.
Connect your PMS, turn on your channels, and the agent can be live the same day, with a 7-day free trial and no sales call.
Does Visito work on WhatsApp?+
Yes, on every plan.
WhatsApp is one of Visito’s core channels for booking and payment, and is included on every plan.
Can guests book directly in chat?+
With Visito, yes.
Visito quotes live rates from your PMS, checks availability, and creates the reservation inside the conversation. With Akia, the focus is on messaging around existing bookings and guest journeys rather than converting undecided inquiries into direct bookings.
Can guests pay inside the conversation?+
Yes, through Visito Checkout.
Visito Checkout, powered by Stripe, collects payment in the chat. Akia supports payments as part of its higher-tier workflows and mini apps, but the core story is broader guest engagement rather than booking-time checkout.
Who should choose Akia instead of Visito?+
Properties focused on in-stay communication, SMS, and contactless workflows.
Properties where in-stay guest communication, SMS-first touchpoints, and contactless workflows are the main operational problem, and where teams are ready to invest in scripting multi-step journeys, may be better served by Akia.
Launch your AI hotel agent today
Automate guest messages, bookings, and payments inside WhatsApp. Live the same day.