Introducing the new Visito
Visito is opening up to any business that runs on messaging, with a rebuilt inbox, better handoffs, follow-ups, payments, campaigns, reporting, and a new developer API.
Visito has now helped over a million people.
We built Visito for independent hotels. And over time, fitness studios, restaurants, ecommerce stores, and local services kept asking to use it too. People message businesses at all hours, and keeping up is a hassle. The conversations scatter across inboxes, CRMs, support tickets, and payment gateways.
So today we're launching the new Visito, and opening it up to any business that runs on messaging.
The new Visito automates the work behind the conversation. It takes action, follows up, finishes transactions, and loops in a team member exactly when they're needed.
Working smarter and harder
- A rebuilt inbox: We completely rebuilt the inbox to make it obvious what needs your attention. You can instantly see what needs a reply, what Visito already handled, and what's waiting on your team. It works across the web, iOS, and Android. You no longer have to dig through hundreds of messages to find the important ones.
- Better handoffs to people: AI is powerful, but it can't do everything. When a human needs to take over, the handoff needs to be seamless. You decide what Visito asks the customer before bringing in your team. When a person steps in, they receive the customer's answers and all the relevant context.
- More control over how Visito behaves: Your business is unique. Visito shouldn't sound like a generic robot. You can tell it exactly how your business speaks, what matters most, and what the primary goal is. Give it detailed instructions so it behaves exactly the way you want.
Keeping the conversation moving
- Automatic follow-ups: An interested lead should never be forgotten just because you got busy. When a promising conversation goes quiet, Visito steps up. It can prepare the next message for you to review or just send it automatically. You close more deals simply by following up.
- Images and files: Sometimes a customer does not need a written description of your catering menu. They just need the menu. Visito can now select and send the right photos, brochures, PDFs, and other useful files right in the middle of a conversation.
- Payments in the conversation: When a customer is ready to buy, the process should be frictionless. Visito helps customers purchase a product or service directly from the chat. It provides a secure link to collect the payment, and the money goes straight to your connected bank account.
Capturing demand
- Context from Meta ads: If someone messages you after clicking your Instagram or Facebook ad, Visito automatically pulls the ad and campaign details into the chat. You see exactly what caught their attention without making them explain it.
- WhatsApp campaigns: You can now send offers, reminders, updates, and announcements to your customers directly on WhatsApp. When people write back, Visito carries on the conversation. You get the benefits of an outreach campaign without burying your team under new replies.
Seeing the big picture
- Conversation insights: Stop guessing what your customers want. Ask Visito what happened in a specific conversation or what customers are saying across the entire business. It quickly surfaces recurring questions, objections, complaints, and opportunities that normally stay buried in your inbox.
- Clearer reporting: You need to know how your agent is performing. Our new reporting shows conversation activity for every connected channel. You can see exactly how often Visito handles the work without human intervention. You will know immediately where Visito excels and where it needs better instructions.
For the builders
- A new developer API: For developers or business owners playing around with vibe coding tools, we built a new API. You can create custom flows, connect Visito to your other business systems, and trigger WhatsApp messages without building the WhatsApp infrastructure from scratch. Visito handles all the plumbing.
Try the new Visito today
We built the new Visito for businesses that want a better system for support, sales, and marketing. If you're drowning in messages and losing track of leads and customers, we're here for you.
If you're new to Visito, welcome! You can set up your account and start a free trial today. If you're already enjoying Visito, log in to your dashboard.
Let's get to work.
