Automate customer support for your ecommerce store

Visito instantly answers customer questions, shares order updates, and processes returns 24/7 on your website, WhatsApp, and Instagram

Start for free

Built to reduce support tickets and increase conversions

Visito helps online stores reply instantly to customers, automate order updates, and convert more browsers into buyers.

Show live inventory in chat

One inbox, for all channels

Available in 100+ languages

Convert abandoned carts

Send order updates on WhatsApp

Process returns automatically

How Shopify and WooCommerce stores use Visito

Answer FAQs in real-time

Handle questions about shipping, sizing, materials, and policies instantly to reduce cart abandonment

Share real-time product info

Show live inventory, pricing, and availability directly in chat. No more "let me check" delays

Automate post-purchase support

Send order confirmations, tracking updates, and delivery notifications automatically on WhatsApp. Process returns and exchanges through chat

Get started in minutes

Start for free

Create your Visito account

Set up your AI agent and sources

Test and optimize your AI agent

Connect your messaging channels

Start automating conversations

Loop in your team when needed

Why hotels choose our Guest Messaging Software

Visito has completely changed the way we handle direct bookings. Guests get instant answers, and we no longer lose reservations because of slow responses. Visito also shares real-time prices and availability directly in chat to help guests make a decision. It’s the perfect balance of automation and personalized service.

Alex Gutierrez

General Manager, Hotel Singular

Visito with AI has been key for boosting our direct sales. What we love most is that it responds to inquiries instantly from our website and social media, always showing updated rates and availability. We can train and monitor it to ensure responses align with our service standards. Plus, the reporting and analytics make it really easy to measure results and adjust our commercial strategy on the go.

Karent Alcazar

Operational Manager, Flow Hotels

Visito has greatly changed the way we handle communication with our customers. Customers now not only receive a prompt and friendly response at any time, but they also have the possibility to get immediate information about accommodations and make their hotel reservations, which has been a great help for us. The customer service is excellent, and the integration was simple.

Margarita Duque

General Manager, Termales Los Volcanes

Visito helps us generate bookings on WhatsApp while we sleep. We’ve seen a huge increase in reservations while saving time and reducing costs. It's the perfect solution for hotels looking to automate without losing the human touch

María Heredia Osuna

Owner, Hotel Playa Victoria

Our team is very satisfied with Visito. Its responses are highly appropriate and feel much more natural compared to other chatbots we have tested, which is essential for us to maintain warmth and genuine connection with our clients. For this reason, we decided to implement it across all of our communication channels where integration is available, and so far we have not encountered any issues. From a technical perspective, the implementation was smooth and fast, and the Visito team remained in constant contact with us throughout the process

Oscar Avila

IT Director, La Valise

Visito has been a game-changer for Dreamer. Its reliable automation frees our teams to focus on what matters most, the daily guest experience. We love the unified Meta inbox, which keeps all guest interactions in one place so no question or comment ever goes unnoticed. The AI is truly intelligent, learning from our own data bank to provide smart, consistent responses that feel personal. It’s made our communication seamless and our service stronger.

Eric Hamblett

Hospitality Entrepreneur & Sales Leader, The Dreamer

Visito has helped us to increase conversions and provide a better customer experience, at the same time as improving the quality of a front desk job by dramatically reducing screen time and repetitive tasks

Portia Hart

Founder, Blue Apple Beach

At Bolerama Coyoacán, we're always looking for new ways to enhance the experience of our guests. That's why we integrated Visito as a support channel for customer service. With Visito, we can provide immediate answers to questions about schedules, packages, and events, as well as follow up with those looking to celebrate with us. This has allowed us to reduce wait times, streamline communication, and maintain consistent service, even outside of regular business hours. The results have been very positive: our guests feel better cared for, and our team can focus on what truly matters, making every visit a fun and memorable experience on the lanes.

Bea Aveces

Chief of Staff, Bolerama Coyoacán

Visito has made it easier for customers to connect with us for the first time through WhatsApp, providing quick and friendly responses to their questions when they want to book a stay at our hotel. It's a system that can understand, in most cases, the specific requests each person needs to be resolved. It delivers accurate and agile responses, using such a warm and natural tone that customers feel as if they're speaking with a real person. Since we started using Visito, our sales team has increased bookings by focusing on guests who truly want to visit and reserve, instead of spending valuable time answering repetitive questions from potential customers.

Ana Carolina

Commercial Manager, Camino Palmero

FAQs about Visito

Can Visito integrate with my Shopify or WooCommerce store?

Yes. Visito connects directly with Shopify and WooCommerce to sync product data, inventory, and order information. Setup takes minutes, and you can display real-time product availability, pricing, and order status without any manual updates or technical knowledge.

Can Visito handle returns and exchanges through chat?

Yes. Visito processes return requests, checks order eligibility, and guides customers through exchanges directly in chat. It follows your return policy automatically, collects necessary information, and can even generate return labels, reducing support tickets and speeding up resolutions.

Does Visito send order tracking updates automatically?

Yes. Visito automatically sends order confirmations, shipping notifications, and tracking updates through WhatsApp or SMS. Customers get proactive updates at every stage of their order journey, reducing "where's my order" inquiries by up to 70%.

Can Visito show real-time inventory and pricing?

Yes. When customers ask about products, Visito instantly shows current stock levels, pricing, variants, and availability directly in the chat. This eliminates back-and-forth messages and helps convert browsers into buyers by providing immediate, accurate information.