Automate customer support for your ecommerce store

Visito instantly answers customer questions, shares order updates, and processes returns 24/7 on your website, WhatsApp, and Instagram

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Built to reduce support tickets and increase conversions

Visito helps online stores reply instantly to customers, automate order updates, and convert more browsers into buyers.

Show live inventory in chat

One inbox, for all channels

Available in 100+ languages

Convert abandoned carts

Send order updates on WhatsApp

Process returns automatically

Benefits of our hotel messaging platform

Implementing our hotel text messaging system can transform how you engage with guests, streamline operations, and boost satisfaction.

10X improvement in support costs

You no longer need to hire a large support team just to handle incoming guest messages and manually send pre arrival communication. Visito is available 24/7 and empowers your current staff to handle support. That’s a 10x improvement in efficiency and overall support costs. The best part? Your current staff can spend their valuable time on guest-facing tasks.

Enhance guest experience

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Enhance guest experience

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How Shopify and WooCommerce stores use Visito

Answer FAQs in real-time

Handle questions about shipping, sizing, materials, and policies instantly to reduce cart abandonment

Share real-time product info

Show live inventory, pricing, and availability directly in chat. No more "let me check" delays

Automate post-purchase support

Send order confirmations, tracking updates, and delivery notifications automatically on WhatsApp. Process returns and exchanges through chat

Get started in minutes

Start for free
Create your Visito account
Set up your AI agent and sources
Test and optimize your AI agent
Connect your messaging channels
Start automating conversations
Loop in your team when needed

Why hotels choose our Guest Messaging Software

Using this guest messaging software has made coordinating events much easier. We can communicate with guests about their needs and preferences in real-time, ensuring that every detail is perfect for their special occasions.
Jessica Taylor
Jessica Taylor
Event Coordinator
The guest messaging software has improved our customer service dramatically. We can now respond to guest inquiries instantly, which has led to a significant reduction in complaints and an increase in positive feedback.
Robert Garcia
Robert Garcia
Customer Service Lead
This guest messaging software has helped us increase our sales by allowing us to communicate special offers directly to guests. The feedback has been overwhelmingly positive, and we are seeing a noticeable increase in bookings. I highly recommend Visito to anyone who owns a hotel business.
Laura Martinez
Laura Martinez
Sales Director
As the IT coordinator, I can say that the integration of this guest messaging software was seamless. It works perfectly with our existing systems, and the support team has been incredibly helpful. Our staff and guests are both very satisfied.
Chris Lee
Chris Lee
IT Coordinator
The guest messaging software has been a fantastic addition to our operations. It allows us to keep in touch with guests before, during, and after their stay, ensuring they feel valued and heard. Our guest relations have never been better.
Sarah Brown
Sarah Brown
Guest Relations Manager
This software has made it easier for us to manage guest requests and feedback. The real-time communication feature allows us to address issues promptly, leading to happier guests and better reviews. Highly recommend it to other hotels!
David Wilson
David Wilson
General Manager

FAQs about Visito for Ecommerce

Can Visito integrate with my Shopify or WooCommerce store?

Yes. Visito connects directly with Shopify and WooCommerce to sync product data, inventory, and order information. Setup takes minutes, and you can display real-time product availability, pricing, and order status without any manual updates or technical knowledge.

Can Visito handle returns and exchanges through chat?

Yes. Visito processes return requests, checks order eligibility, and guides customers through exchanges directly in chat. It follows your return policy automatically, collects necessary information, and can even generate return labels, reducing support tickets and speeding up resolutions.

Does Visito send order tracking updates automatically?

Yes. Visito automatically sends order confirmations, shipping notifications, and tracking updates through WhatsApp or SMS. Customers get proactive updates at every stage of their order journey, reducing "where's my order" inquiries by up to 70%.

Can Visito show real-time inventory and pricing?

Yes. When customers ask about products, Visito instantly shows current stock levels, pricing, variants, and availability directly in the chat. This eliminates back-and-forth messages and helps convert browsers into buyers by providing immediate, accurate information.

Ready to get started?

Join leading businesses that are using the power artificial intelligence to generate direct bookings, boost customer experience, and automate support.

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